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A digital city service platform that connects citizen with government services, complaints, notices, events, emergency information and AI-powered assistence.
Citizens often have to visit different offices or search multiple sources to access city services, report problems, find important notices, and get emergency information. The lack of a unified digital platform makes service access slower and less convenient.
We built a unified Smart City Service Portal where citizens can submit and track complaints, access government services and emergency information, view notices and events, and communicate with departments through a centralized digital platform. The system also includes role-based dashboards, location-based complaint management, notifications, and an AI-powered assistant.
The platform provides a centralized digital experience for citizens and departments, making complaint submission and tracking easier while improving access to city information, government services, notices, events, and emergency resources.
Meridian Freight Co.
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